AirySupport
Stuck on something? Check the questions below first. If that doesn't solve it, email us.
Email us: airy.app.help@gmail.com
We usually reply within 2 business days (Korea time, excluding weekends and holidays).
Frequently asked questions
Are my photos uploaded?
No. All analysis happens on your iPhone, and your photos never leave the device.
Can I get back a photo I deleted by mistake?
Yes, within 30 days. Deleted photos stay in Recently Deleted in the Photos app for 30 days, so you can restore them from Photos › Albums › Recently Deleted.
The size estimate isn't exact.
iOS doesn't expose exact per-photo file sizes, so Airy shows an estimate (“about X GB”). The space you actually free may differ slightly.
How much can I clean for free?
Up to 2 GB on the first day you delete anything, then 100 MB every day. Airy Pro has no limit: yearly (with a 14-day free trial for eligible users), weekly, or lifetime. Lifetime is a single payment, not a subscription.
How do I cancel my subscription?
Cancel anytime in Airy's Settings › Manage subscription. You can also use the iPhone Settings app › [your name] › Subscriptions › Airy. For eligible users, the yearly plan starts with a 14-day free trial. It renews automatically unless cancelled at least 24 hours before the trial or period ends.
How do I restore my purchase on another device?
Open Airy's Settings and tap Restore Purchases.
Only some of my photos show up.
You've allowed access to selected photos only. Go to Settings › Airy › Photos and choose Full Access.